Privacy Policy
Our Privacy Policy here at BAYK describes how your personal information is collected, used, and shared when our customers visit or make a purchase from our site BAYK.com.au
WHAT IS PERSONAL INFORMATION AND WHAT DO WE DO WITH IT?
When you visit our Site, we automatically collect certain data and information about your phone, PC or device, including content about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
When you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. This information is important so we can make sure we label your order correctly so it gets to you and doesn’t get lost in the system.
Personal information in this policy refers to both Order information and Device information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information to fulfil any orders placed through the Site including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. We also use this information to communicate with you, building a business to consumer relationship so we can meet your needs as a customer in the future and to screen your orders to check for fraud and theft.
It’s important that we collect a certain amount of data form you to prevent fraud of our customers and community but also to protect people from using fraudulent methods of payment.
SHARING OF INFORMATION
Your Personal Information is shared with third parties to help us use your Personal Information, as described in this policy. We use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site and their interests.
We may also share your Personal Information to comply with applicable laws and regulations. We do value the Privacy of our customers, the privacy of our company, but also the rule of law. Should an issue arise where these are at conflict a legal council will be sought to resolve any issues.
PRIVACY AND ADVERTISING
We may use your Personal Information to provide you with targeted advertisements and marketing we believe may be of interest to you.
DO NOT TRACK
We do not alter our Site’s data collection when we see a Do Not Track signal from your browser.
YOUR RIGHTS
Although we are in Australia we uphold the European Unions law of right to Erasion(right to be forgotten). If you are a European resident (or any customer using our site), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact page.
We value and whole heartedly agree that all people have the right to privacy and the right to have information about themselves deleted no matter what country or region they live in.
Please note that if you are a European Union citizen that information on shopify is collected in both the USA and Canada as well as the access our staff have to the site in Australia.
Additionally, if you place an order with us we have requirements of the information we collect from you to fulfil the contract agreed upon purchase. After an order has been fulfilled you have the right to erasion.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is to assist us a business but also to help you in your future purchases, refunds, exchanges and change of mind.
UPDATES AND CHANGES TO THIS POLICY
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
MINORS
This Site is not intended for individuals under the age of 18 however if a minor does access our site and makes a purchase we will offer them every protection in relation to privacy possible, and on request offer them the right to be forgotten and erased from our data base entirely.
CONTACT US
For more information about our privacy policy and our privacy practices, or if you have questions, or if you would like to make a compliment or complaint, please contact us by e‑mail at hey@bayk.com.au